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Mr Wash (Trading Name of VaxLynx Ltd) – Terms & Conditions

1. Company Information

  • Mr Wash is a trading name of VaxLynx Ltd, registered in England and Wales.

  • All rentals, sales, and services are provided by VaxLynx Ltd under the trading name Mr Wash.

2. Definitions

  • Company means VaxLynx Ltd trading as Mr Wash.

  • Customer means the individual or business renting or purchasing equipment or services from the Company.

  • Equipment means any refrigeration, washing machine, appliance, or related product provided by the Company.

3. Delivery & Installation

  • The Company will take reasonable care when delivering and installing Equipment.

  • The Customer is responsible for ensuring that the installation location is suitable, including adequate ventilation, drainage, electrical supply, and load-bearing capacity.

  • The Company is not liable for any pre-existing defects or weaknesses in the Customer’s property, plumbing, drainage, or electrics.

4. Use of Equipment

  • The Customer agrees to use the Equipment only for its intended purpose and in accordance with the manufacturer’s instructions.

  • The Customer must not modify, move, or tamper with the Equipment.

5. Refrigerated Goods & Stock Liability

  • The Company shall not be liable under any circumstances for the spoilage, loss, or deterioration of refrigerated goods, stock, food, or other perishable items stored within the Equipment.

  • The Customer accepts full responsibility for ensuring that appropriate measures are in place (including insurance cover, stock rotation, and alternative storage arrangements) to protect against the risk of goods spoilage due to Equipment failure, power outage, or any other cause.

  • The Customer is advised to carry adequate insurance to cover loss or damage to refrigerated goods.

6. Damage to Customer’s Property

  • While the Company will take reasonable care, the Customer acknowledges that installation, operation, and use of Equipment may carry a risk of water leakage, condensation, vibration, or other accidental damage.

  • The Company accepts no liability for any damage to flooring, furniture, decorations, fixtures, fittings, or other property belonging to the Customer, except where such damage arises from the Company’s proven negligence.

  • The Customer is responsible for protecting their property and ensuring appropriate insurance cover.

7. Repairs, Maintenance & Callouts

  • The Company will repair or replace Equipment that develops a fault through normal use.

  • The Company is not responsible for losses caused by downtime, interruption of service, or delays in repair.

  • The Company is not responsible for damage caused by misuse, neglect, or interference by the Customer.

8. Liability

  • To the fullest extent permitted by law, the Company’s liability for any claim shall be limited to the total rental or purchase fee paid by the Customer for the Equipment.

  • The Company shall not be liable for any indirect, incidental, or consequential loss, including but not limited to spoilage of goods, loss of income, inconvenience, or property damage, except where required by law.

9. Customer Responsibilities

  • The Customer must provide safe access to the installation site.

  • The Customer must promptly report any fault or damage with the Equipment.

  • The Customer must not allow third parties to repair or modify the Equipment.

10. Termination of Rental

  • The Company reserves the right to terminate the rental and recover Equipment if the Customer breaches these Terms.

11. Governing Law

  • These Terms shall be governed by and construed in accordance with the laws of England and Wales.